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Quality
Management
1. Working as an individual, evaluate one
or more of the following organizations concerning the role of the senior
managers.
a.
Large
Bank
b.
Health-care
facility
c.
University
academic department
d.
Large
department store
e.
Manufacturing
facility
2. Is the main concern of most consumers
the price of the product or service? Explain
3. List and explain in detail various
techniques to sustain continuous improvement.
4. You have been employed as a quality
assurance manager for a small metal fabrication firm (100 people). Your first
assignment is to certify the suppliers and schedule a visit to each. Make a
checklist with scoring criteria for your visit.
5. Efficiency has been defined as “doing
things better” and effectiveness as “doing better things.” Describe how
benchmarking can be used to improve both efficiency and effectiveness.
6. Explain five benefits that could be
realized by implementing an ISO 9000 quality system.
7. Briefly describe the difference between
sequential engineering and quality by design (or concurrent) engineering.
8. Do those who smoke cigarettes or drink
alcohol assume the risk of getting lung or liver disease? Do those who jump on
a trampoline assume the risk of falling off? Explain your answer.
9. The bearing department is planning
their schedule for the following week. They need an understanding of last
week’s performance. The schedule called for two 8-hour shifts per day for five
days. Downtime charged to production averaged 76 minutes per day. Downtime
charged to maintenance averaged 135 minutes per day. Calculate the actual
running time and the percentage of available time.
10. What are the advantages and
disadvantages of document management on the Internet?
Quantitative
Techniques
1. a. “Statistics
is the nerve center for Operations Research.” Discuss.
b. State any four areas for the application of OR techniques in
Financial Management, how it improves the performance of the organization.
2. At the beginning of a month, a lady has Rs. 30,000 available
in cash. She expects to receive certain revenues at the beginning of the months
1, 2, 3 and 4 and pay the bills after that, as detailed here:
3. What is degeneracy? How does the problem of degeneracy arise
in a transportation problem? How can we deal with this problem?
4. Give the various sequencing models that are available for
solving sequential problems. Give suitable examples.
5. A company has determined from its analysis of production and
accounting data that, for a part number KC-438, the annual demand is equal to
10,000 units, the cost to purchase the item is Rs 36 per order, and the holding
cost is Rs 2/unit/pear
a. What should the Economic Order Quantity be?
b. What is the optimum number of days supply per optimum order?
6. A
TV repairman finds that the time spent on his jobs has an exponential
distribution with a mean 30 minutes. If he repairs sets on the first-come-first-served
basis and if the arrival of sets is with an average rate of 10 per 8-hour day,
what is repairman’s expected idle time each day? Also obtain average number of
units in the system.
7. What is critical path? State the necessary and sufficient
conditions of critical path. Can a project have multiple critical paths?
8. Explain and illustrate the following principles of decision
making:
a. Laplace b. Maximin
c. Maximax d. Hurwicz e. Savage f. Expectation
9. A salesman makes all sales in three cities X, Y and Z only.
It is known that he visits each city on a weekly basis and never visits the
same city in successive weeks. If he visits city X in a given week, then he
visits city Z in next week. However, if he visits city Y or Z, he is twice as
likely to visit city X than the other city. Obtain the transition probability
matrix. Also determine the proportionate visits by him to each of the cities in
the long run.
10. “When it becomes difficult to use an optimization technique
for solving a problem, one has to resort to simulation”. Discuss.
Quantitative Techniques
1. Distinguish
between decision making under certainty and decision making under uncertainty.
Mention certain methods for solving decision problems under uncertainty.
Discuss how these methods can be applied to solve decision problems.
2. Distinguish
between probability and non-probability sampling. Elucidate the reasons for the
use of non-probability sampling in many situations in spite of its theoretical
weaknesses.
3. What
are models? Discuss the role of models in decision-making. How can you classify
models on the basis of behavior characteristics?
4. What
are matrices? How are determinants different from matrices? Discuss few
applications of matrices in business.
Section
B
Write short notes on any ten of the following:
(a) Concept of Maxima and Minima
(b) Types of classification of data
(c) Pascal Distribution
(d) Multi-stage sampling & Multi-phase sampling
(e) Box-Jenkins Models for Time Series
(f)
Determinant of a Square Matrix
(g)
Primary and Secondary Data
(h)
Bernoulli Process
(i)
The Student's t Distribution
(j)
Use of Auto-correlations in identifying Time Series
(K)
Absolute value function
(l)
Quantiles
(m)
Criteria of pessimism in decision theory
(n)
Cluster vs. Stratum
(o)
Moving average models
(p)
Step function
(q)
More than type ogive
(r)
Subjectivist's criterion in decision making
(s) Double sampling
(t)
Auto regressive models
WE PROVIDE CASE STUDY ANSWERS, ASSIGNMENT SOLUTIONS, PROJECT REPORTS AND THESIS
ARAVIND - 09901366442 – 09902787224
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